🗑️ Delete Your Account Instantly
Account deletion is instant and self-service — no waiting, no contact needed.
1
Open the app and tap Profile (bottom navigation)
2
Find the "Account & Privacy" section
3
Tap 🗑️ Delete My Account
4
Complete the 3-step confirmation
5
Account is permanently deleted immediately
⚠️ This action is permanent and cannot be undone. All your personal data will be removed immediately.
📞 Can't Access the App?
If you cannot access the app, you can request deletion by contacting us. We will verify your identity and delete your account within 3–7 business days.
Email: info@nepalifoodbazaar.com — Subject: "Delete My Account"
Phone: +82 10-5950-6822
📦 What Data Gets Deleted
- Deleted Your profile information (name, email, phone)
- Deleted Saved delivery addresses
- Deleted Favourites and wishlist
- Deleted Shopping cart items
- Deleted Notification preferences
- Deleted Profile photo and uploaded documents
📁 What Data Is Retained
For legal and financial compliance, we retain the following for up to 90 days:
- Retained Order history (anonymized — your name is removed)
- Retained Payment receipts (for tax/accounting purposes)
- Retained Transaction records (required by Korean law)
⚠️ After deletion, your data cannot be recovered. If you placed orders, the order records will be anonymized but kept for legal compliance.
⏱️ Processing Time
In-app deletion: Immediate
Email/phone request: Within 7 business days
You will receive a confirmation once your account has been deleted.